Frequently Asked Questions


General FAQs

Q:   1. What chemicals are in these products?
A:  
None! TLC Products only uses all natural bacteria in our products.

Q:   What is live bacteria?
A:  
The live bacteria found in Farm Pond Treatment work to clarify the water in your lake or pond by eliminating sludge and odor. Visit our How it Works page for more information about the live bacteria in our products.

Q:   What does the bacteria in TLC Products do?
A:  
Special bacteria digest complex lake and pond sludge by producing enzymes that attack the sludge, breaking it down into simple compounds that any lake and pond bacteria can consume. Adding Farm Pond Treatment to your lake and pond provides enough bacteria to make sure sludge is at a minimum. Visit our How it Works page to learn more.

Q:   Who is the manufacturer?
A:  
TLC Products manufactures all of our products in the United States. Our About page has more information about the high quality and leading research that TLC Products provides.

Q:   Where is it made?
A:  
All of our pond water treatment products are proudly made in the United States at our facility in Cleveland, Ohio by TLC Products in our home state of Ohio.


Ponds FAQs: PondPerfect, EcoSocks, Farm Pond Treatment (Combo Packs)

Q:   Is Farm Pond Treatment safe?
A:  
Our pond sludge and odor remover is 100% natural and completely chemical free. This makes it safe for all animals and plant-life. Read more about the safety of Farm Pond Treatment.

Q:   Is it safe for adults and children?
A:  
Farm Pond treatment is an all-natural, chemical-free, non-toxic alternative for pond cleaner making it safe for adults and children!

Q:   Is it safe for all animals?
A:  
The safety of your animals and aquatic life is important to us. Harsh chemicals can disrupt the natural environment of your pond and harm animals that use it as a source of drinking water. Because of this, we have developed the best pond treatment that is all-natural and free of harmful chemicals so it is safe for all animals! In fact, our pond care system is actually beneficial for the pond habitat. Learn more here.

Q:   Is it safe for fish and aquatic plants?
A:  
Pond chemicals to remove sludge and odor can disturb the environmental balance and as a results harm fish and aquatic plants. Our pond clear product is safe for fish and aquatic plants because it contains no harmful chemicals and is 100% natural. Actually, Farm Pond Treatment can even improve the health of your aquatic habitat in a variety of ways.

Q:   What causes water quality problems like green water and floating scum?
A:  
Nitrogen, phosphorous, and organic waste plus sunlight cause the problems. Read more about pond water clarity problems.

Q:   What gives ponds bad odor?
A:  
Hydrogen sulfide gas (H2S) causes bad odor. Learn more about the signs and symptoms of bad odor in your farm pond.

Q:   What causes lake and pond sludge build up?
A:  
Lake and pond sludge comes from many sources such as excess feed, dead plants, excess blooms, leaves and grass clippings, etc. Read more about how this sludge can build up over time and affect your pond.

Q:   How do you eliminate lake and pond sludge?
A:  
The best way to eliminate lake and pond sludge is to add a safe, all-natural bacteria treatment that digests organic sludge at the lake and pond bottom (aka our Farm Pond Treatment!).

Q:   What other problems occur because of pond sludge?
A:  
Excess lake and pond sludge causes tremendous problems. Sludge and muck make for dirty water that is not clear. We discuss more problems that occur in your pond because of sludge on our Benefits to using Farm Pond Treatment page.

Q:   Why are the fish dying in my pond?
A:  
Excess lake and pond sludge is directly responsible for killing fish. Fish death occurs from oxygen loss, growth of pathogenic bacteria that thrive in the sludge, and release of H2S gas (responsible for rotten egg smell).

Q:   Why does my lake or pond get out of balance?
A:  
With so many variables affecting your pond, choosing the correct treatment options can be confusing. Ponds and lakes are very sensitive to outside influences, especially the quality of water flowing into them and the nutrients and organic material being washed or blown into them. The ideal pond has clear cool water, low nutrient levels and lots of large leaved aquatic plants for shade. However, over time the gradual build-up of organic matter and nutrients washed into the pond can lead to too much plant growth. This bloom dies and rots, depleting oxygen in the water and killing fish. This process is called eutrophication and is bad for the health of the pond. Eutrophic ponds have cloudy and dark colored water with low oxygen levels, thick stagnant sediments and lots of sludge.

Q:   Why should I avoid using chemicals to eliminate pond and lake sludge?
A:  
Using chemicals can make your pond clear but can harm fish and plants. Algaecides upset your biology. These chemicals are a poor choice for the environment. Algaecides are the quick way to make your water clear, but not the safe way. Farm Pond Treatment is the safe alternative to clean and clear up lake and pond water. Read more about the Benefits of our pond clarifier.

Q:   How do I store it?
A:  
Pond products can be stored at room-temperature for maximum effect. However, pond products stored in both high and low temperatures still works, the packaging may just become distorted. Learn more about storage.

Q:   How long is the shelf life?
A:  
Pond products have a guaranteed shelf life of 1 year.


PondPerfect

Q:   What is PondPerfect?
A:  
PondPerfect is an all-natural blend of beneficial bacteria designed to clarify lake and pond water, and reduce odors and sludge without the use of chemicals.

Q:   What are the ingredients in PondPerfect and how do they work?
A:  
PondPerfect consists of a unique aqueous suspension beneficial nitrosomonas, nitrobacter, and bacillus species of bacteria specifically grown to consume excessive nutrients. PondPerfect probiotic bacteria are completely non-toxic, non-pathogenic, and non-gmo.

Q:   Is PondPerfect safe for my fish and aquatic plants?
A:  
Absolutely. PondPerfect is completely natural and non-toxic, and will have no adverse effects on fish or desired aquatic plants. PondPerfect is not a chemical!

Q:   Is PondPerfect safe for my pets or children who may be near or in our pond?
A:  
Absolutely. PondPerfect is completely natural and non-toxic, and the use of PondPerfect in your pond will actually reduce the number of harmful bacteria in the pond water. A pond treated with PondPerfect will be cleaner and safer than an untreated pond.

Q:   How often do I use PondPerfect?
A:  
Use PondPerfect weekly once the pond is in good condition. If starting off with a problem pond, use every couple days until the problem is gone. Dose Chart »

Q:   How do you know PondPerfect is working in a pond that already looks good?
A:  
The pond will remain crystal-clear, and there will be no build-up of sludge, which would occur in any un-treated pond.

Q:   When will I see results with PondPerfect?
A:  
Odors will be eliminated in 3 to 7 days, while water clarity will improve in 1 to 4 weeks. Severe problems may take 2 to 3 months to resolve.

Q:   When should I begin using PondPerfect in my pond?
A:  
Preferably, dose a few weeks before problems usually occur. However, you can always begin dosing once a problem arises and solve that problem. PondPerfect works best when there is some organic sludge to be broken down. That means that PondPerfect will usually work better in an established pond, but may take a few weeks to begin to work in a brand new pond. However, if treating a brand new pond, have patience and know that results will begin to kick in within a few weeks (after new pond syndrome symptoms vanish).

Q:   In what water temperatures will PondPerfect work?
A:  
45° F or higher

Q:   Can I use any other chemical along with PondPerfect?
A:  
Use of other chemicals such as copper is not recommended. If applying copper or an algaecide, wait 48 hours after applying algaecide before dosing with PondPerfect.

Q:   When is the best time of day to use PondPerfect?
A:  
We recommend dosing in the evening, allowing PondPerfect to distribute and settle into the pond without the adverse affects of sunlight. We strongly recommend turning off any UV skimmers or sterilizers for at least 12 hours after applying PondPerfect.

Q:   What is the difference between Farm Pond Treatment and PondPerfect?
A:  
PondPerfect is designed for smaller garden and decorative ponds (50 gallons up to 1/4 acre). Farm Pond Treatment is specifically for larger lakes (1/4 acre or larger ponds) and contains one gallon of ultra-concentrated liquid bacteria, plus one slow-release, powder-based EcoSock, which work together for a full month.


EcoSocks - Problem Ponds

Q:   What are EcoSocks?
A:  
EcoSocks are an all-natural blend of beneficial bacteria designed specifically for ponds with severe or chronic problems. EcoSocks are a mix of freeze dried bacteria and enzymes, plus bacterial probiotics, all encased in a burlap sock. The result is a slow-release, simple system that delivers massive quantities of algae reducing, sludge digesting, and odor fighting bacteria for a full month! EcoSocks are 100% biodegradable, so you can just toss them into a pond and let them degrade over time. EcoSocks are completely non-toxic, and are completely safe for fish, birds, wildlife, and desirable aquatic plants!

Q:   How Do I Use EcoSocks, and How Often?
A:  
Simply toss the EcoSock into the pond about 3 to 10 feet from the pond shore where problems are worst and reapply monthly. Instructions »

Q:   How Large a Pond Does One EcoSock Treat?
A:  
EcoSock are for ponds 1/4 acre or smaller. Dose Chart »

Q:   Should I Use Regular PondPerfect Along with the EcoSock?
A:  
YES! While the EcoSock will improve your pond used alone, it will work even better when applied along with a single or double dose of PondPerfect in your pond with severe problems

Q:   When will I see results with EcoSocks?
A:  
Whether used alone, or in combination with PondPerfect in your pond with severe problems, foam and odors are eliminated in the first 7 to 10 days of product use. Algae reduction will be noticeable between 2 to 4 weeks, and will improve thereafter.

Q:   In what water temperatures will EcoSocks work?
A:  
45 degrees or higher

Q:   Can I use any other chemical along with EcoSock?
A:  
Use of other chemicals such as copper is not recommended. If applying copper or an algaecide, wait 48 hours after applying algaecide before dosing with EcoSock.


EcoSocks - Fall and Spring Prep

Q:   What are Fall and Spring Prep EcoSocks?
A:  
Fall and Spring Prep EcoSocks are specially designed to work during the cold season to continuously degrade the muck and sludge in the bottom of your pond. The special probiotics in Fall and Spring Prep EcoSocks are proven to function at very cold temperatures. EcoSocks are a mix of freeze dried bacteria and enzymes, plus bacterial probiotics, all encased in a burlap sock. The result is a slow-release, simple system that delivers massive quantities of probiotics that work ALL WINTER LONG! EcoSocks are 100% biodegradable, so you can just toss them into a pond and let them degrade over time. EcoSocks are completely non-toxic, and are completely safe for fish, birds, wildlife, and desirable aquatic plants!

Q:   How Do I Use Fall and Spring Prep EcoSocks, and How Often?
A:  
Only one dose is needed towards the end of fall before the pond freezes over. Instructions »

Q:   How Many Fall and Spring Prep EcoSocks will my Pond Need?
A:  
One EcoSock Fall and Spring Prep is needed for every 5,000 gallons. Dose Chart »

Q:   What are the Benefits of Fall and Spring Prep EcoSocks?
A:  
During fall, leaves, dying algae, and yard waste all enter your pond. By using Fall and Spring Prep EcoSocks, these will be slowly digested all winter long. You will see the great results in the spring, when foul odor and bottom muck are a thing of the past!

Q:   I Didn’t Dose for Winter, Can I Dose in Spring?
A:  
While best results are obtained by dosing in the fall, you will still benefit by applying the EcoSocks in the spring. If waiting until the spring to apply EcoSocks, you should add liquid PondPerfect along with the Fall and Spring Prep EcoSocks to ensure a proper spring pond start up.

Q:   Can I use any other chemical along with EcoSock?
A:  
Use of other chemicals such as copper is not recommended. If applying copper or an algaecide, wait 48 hours after applying algaecide before dosing with EcoSock.


Farm Pond Treatment

Q:   How does Farm Pond Treatment work?
A:   
Farm Pond Treatment works naturally with the beneficial bacteria that already exist in your pond. Our How it Works page gives a more detailed description of the components and process of our 2-part biological pond clarifier.

Q:   What size pond or lake is this for?
A:  
Farm Pond Treatment is specifically for larger lakes (¼ acre up to many acres) and contains one gallon of ultra-concentrated liquid PondPerfect, plus one slow-release, powder-based EcoSock, which work together for a full month. View our Dose Chart to see how much Farm Pond Treatment will work for your pond or lake.

Q:   What about smaller ponds?
A:   
PondPerfect is designed for smaller garden and decorative ponds (50 gallons up to ¼ acre). PondPerfect is a live, 100% non-toxic and natural biological clarifier available in 12 oz., 32 oz., and 1 gallon sizes. PondPerfect is the ideal solution for smaller ponds. To purchase Pond Perfect, visit TLC Products.

Q:   When should I begin and end Farm Pond Treatment application?
A:  
It is best to wait until the pond is at least 50°F or warmer before beginning with Farm Pond Treatment. Our Use and Storage page can help you determine when is the best time to use Farm Pond Treatment and how to use our product.

Q:   How often should Farm Pond Treatment be added?
A:  
For best results, add according to the proper dose once a month, and every month. Extra dosing, or double dosing, cannot hurt -- but can only improve results when severe problems exist. Visit our Timetable of Results to learn more about what to expect from product use.

Q:   How much do I need?
A:  
The amount of Farm Pond Treatment you will need for your lake or pond depends on their size. The table on our Dose Chart page identifies surface area in acreage of ponds and how much water clarifying product you will need. It can also help you determine how much Farm Pond Treatment you will need for the size of your pond.

Q:   How do you apply Farm Pond Treatment?
A:  
The 2-part treatment of PondPerfect liquid and powdered EcoSocks are easy to apply. Administer PondPerfect around the circumference of your pond then add EcoSocks to the area of your pond with the most severe symptoms. On our Dose Chart page, you can find more information about the application process and how much Farm Pond Treatment you will need for the size of your pond or lake. For how to use Farm Pond Treatment's 2-part treatment system of PondPerfect and EcoSocks, visit our Use and Storage page.

Q:   How long does it take?
A:  
Results vary depending on the size and severity of the sludge and odor build-up in your lake our pond. The Timetable of Results page can help you determine how long it may take to clarify your water system as well as what you should expect to see from the application process.

Q:   What if it is a severe problem?
A:  
If your lake or pond has a severe clarity, odor, or sludge problem, we recommend doubling the application dosage. Our Dose Chart page can help you determine how much Farm Pond Treatment you will need for the size of your lake or pond and how many applications of double treatment for best results.

Q:   How often do I need to apply?
A:  
Farm Pond Treatment works best to clarify your water, eliminate odor, and reduce sludge when it is applied monthly during water temperatures of 50°F or warmer. Use and Storage has more facts about when and how to apply this farm pond management solution.

Q:   Do I have to continuously use to maintain results?
A:  
For best results and ideal farm pond maintenance, we recommend applying this pond care treatment monthly and for severe problems double dosages. Click here for more information on how to use and maintain this water purification system.

Q:   What do I do if the first dose doesn’t work?
A:  
For severe pond sludge and odor problems, we recommend numerous applications of Farm Pond Treatment. As this is a natural pond cleaner, results may not occur as quickly has pond treatments that contain harsh chemicals that disrupt the natural ecosystem. For more information on what to do after the first application of our dual pond sludge remover and odor eliminator, visit Use and Storage.

Q:   When do I start treatment?
A:  
Start treating green water in your pond with our biological pond clarifier as soon as water temperatures reach 50°F or warmer for best results. We recommend to start using the 2-part pond cleaner in the early spring to treat problems before they arise.

Q:   When do I stop treatment?
A:  
As soon as water temperatures drop below 50°F, pond water sludge growth slows down making continued pond care of little value. Until then, we recommend using Farm Pond Treatment monthly and double dosed for severe problem areas. To determine how much green pond solution your pond will need during the spring, summer, and autumn months, visit the Dose Chart page.

Q:  Why are there 2 parts?
A:  
Liquid PondPerfect mixes in with the natural bacteria found in your lake or pond for fast action. After applying PondPerfect, throw in EcoSocks by problem areas for a slow-release formula that will work through your pond for an entire month. These two parts combined work for long-lasting protection.

Q:   How long until I see results?
A:  
Results may vary based on how large your pond or lake is and how severe the odor and sludge build-up have become. To learn more about what to expect from applying Farm Pond Treatment, visit our Timetable of Results page.

Aquariums FAQs: StartSmart, StartSmart Complete, TLC Optimizer, DeChlor & Conditioner

What If I Add the Wrong Version to My Aquarium?
A:  
Avoid adding freshwater products to a saltwater tank, or vice versa! However, adding the wrong version to your tank will not hurt your fish, but the wrong version will not function properly in the incorrect salinity. While it cannot hurt your aquarium, it wastes product and money!

Q:   How Do I Store Aquarium Products?
A:  
Store at room temperature. Avoid cold temperatures below and hot temperatures above 100° F. Close the cap tightly after each use. Storage Instructions »

What is the shelf life of Aquarium Products?
A:  
You may reference the expiration found on StartSmart, StartSmart Complete, TLC Optimizer, and DeChlor & Conditioner. TLC Products provides at least one year of shelf life when you purchased through our online store. Shelf Life »


StartSmart Instant Cycling

What is StartSmart?
A:  
StartSmart is the ideal tool for instantly cycling a new or problem aquarium. StartSmart comes in both freshwater and saltwater versions. Be sure to obtain the correct version for your aquarium.

What is Instant Cycling?
A:  
Fish excrete ammonia, which is toxic in the enclosed environment of an aquarium. Cycling refers to the biological conversion of toxic ammonia, into less toxic nitrite, and finally into relatively non-toxic nitrate. A tank is considered “cycled” when the ammonia excreted by fish is rapidly as safely converted into nitrate.

What is StartSmart made of?
A:  
StartSmart is composed of the highest concentration available of live, nitrifying bacteria that are essential to maintaining a properly “cycled” aquarium. When added according to directions, StartSmart will instantly cycle your aquarium, which means that conversion of ammonia to nitrite to nitrate will occur immediately, at levels safe for your fish. Remember that there are both freshwater and saltwater versions of StartSmart, so be sure to get the correct version for your aquarium.

Can I Add Fish Immediately after Dosing with StartSmart?
A:  
Absolutely. However, remember to follow all standard start up conditions for a new aquarium, such as dechlorinating water, getting the tank up to proper temperature, adding all required equipment such as aeration, and allowing time for set up and acclimatization of plants, etc. Instead of waiting weeks to add fish, you can add your fish at normal recommended stocking densities without worrying about toxic ammonia build up.

What is the Dose Rate for StartSmart?
A:  
Use 4 ounces of StartSmart Instant Cycling for every 50 gallons of aquarium volume. Dose Rate »

How do you know StartSmart is working?
A:  
The most obvious result will be reduced or zero ammonia readings after adding fish. Because of the way the cycle works, ammonia turns into nitrite before turning into nitrate, so you may see short term nitrite peaks. However, these are less toxic than ammonia peaks. Nitrite peaks quickly vanish (after a day or two), and you should read close to zero on both ammonia and nitrite tests.


StartSmart Complete

What is StartSmart Complete?
A:  
StartSmart Complete is flagship product for the serious aquarium hobbyist. StartSmart Complete comes in both freshwater and saltwater versions. Be sure to obtain the correct version for your aquarium.

What Makes StartSmart Complete the Flagship Product?
A:  
Only StartSmart Complete combines three function in one bottle. Using the different doses on the product label, this product has a maintenance dose, and instant cycling dose, and water clarity dose. Three functions in one bottle make this our complete aquarium solution!

What is StartSmart Complete made of?
A:  
StartSmart Complete is composed of the highest concentration available of live, nitrifying bacteria that are essential to maintaining a properly “cycled” aquarium. StartSmart Complete also contains bacteria that digest sludge, along with bacteria that compete for N and P nutrients. With this broad spectrum of highly concentrated, active bacteria, StartSmart Complete restores aquarium clarity without use of harsh chemicals.

Can I Add Fish Immediately after Dosing with StartSmart Complete?
A:  
Absolutely. To instantly cycle, an aquarium, use the instant cycling dose on the label. However, remember to follow all standard start up conditions for a new aquarium, such as dechlorinating water, getting the tank up to proper temperature, adding all required equipment such as aeration, and allowing time for set up and acclimatization of plants, etc. Instead of waiting weeks to add fish, you can add your fish at normal recommended stocking densities without worrying about toxic ammonia build up.

What are the 3 Dose Rates for StartSmart Complete?
A:  
Dose 1 oz of StartSmart Complete per 40 gallons weekly, or at least monthly, for maintenance; 1 oz per 10 gallons for instant cycling; 1 oz per 20 gallons until problem is solved for water clarify problems. Dose Rate »

How Long Does it Take to Solve a Water Clarity Problem?
A:  
For solving chronic or long-term water clarity problems, continue to dose as directed for 4 to 8 weeks. Continue manual cleaning as needed until water and tank surfaces are restored to desirable clarity.

How do you know StartSmart Complete is working?
A:  
The most obvious result will be reduced or zero ammonia readings after adding fish, along with exceptional water clarity. When using the maintenance dose, manual cleaning and need for water changes will be reduced by about 50% or more.


TLC Optimizer

What is TLC Optimizer?
A:  
TLC Optimizer is the ideal maintenance product for an aquarium hobbyist. TLC Optimizer comes in both freshwater and saltwater versions. Be sure to obtain the correct version for your aquarium.

What are the Benefits of TLC Optimizer?
A:  
TLC Optimizer keeps aquariums crystal clear, minimizes toxic ammonia and nitrite, and reduces sludge build up.

What is TLC Optimizer made of?
A:  
TLC Optimizer is composed of safe, hungry, waste-digesting bacteria and nitrifying bacteria that are essential to maintaining a properly “cycled” aquarium. Remember that there are both freshwater and saltwater versions of TLC Optimizer, so be sure to get the correct version for your aquarium.

What is the Dose Rate for TLC Optimizer?
A:  
Use 1 oz Optimizer for every 25 gallons of aquarium water. Dose Rate »

How do you know TLC Optimizer is working?
A:  
The most obvious result will be a beautiful, healthy aquarium. Manual cleaning of bottom sediment and tank walls will be reduced, and your fish will remain as healthy as possible.


DeChlor and Conditioner

Why Use DeChlor and Conditioner?
A:  
Tap water and well water often contain various chemicals that are unhealthy for fish in pond and aquarium environments. For example, tap water often contains high residual chlorine or chloramines. Well water may contain more metals than are healthy, or may contain too much hardness. These chemicals may be harmful to fish and desirable aquatic plants, adding DeChlor and Conditioner makes water safe instantly.l

What is DeChlor and Conditioner Made Of?
A:  
DeChlor and Conditioner contains ultra pure sodium thiosulfate, which is a well-known, safe chemical that neutralizes chlorine and chloramines. Polyvinylpyrrolidones are polymers that promote the slime coat that protects the gills of fish. The concentration is carefully titrated to be just enough to give the needed protection, although much higher doses are not dangerous. Organic chelating compounds are included in DeChlor and Conditioner because of their ability to detoxify heavy metals. Finally, the proprietary reducing agents contained in DeChlor and Conditioner reduce long-term nitrate build up.

What Does DeChlor and Conditioner Actually Do?
A:  
There are four main functions performed by TLC DeChlor and Conditioner:
1. Removes chlorine and chloramines 2. Promotes slime coat to protect fish gills 3. Detoxifies heavy metals 4. Reduces long term nitrate build up While nitrate itself is generally not toxic, higher levels of nitrate can cause problems, plus they contribute to severe algae blooms. Therefore, regular use of DeChlor and Conditioner whenever you add water to a pond or aquarium gives protection to the aquatic environment by reducing long term nitrate build up.

What Applications Are Typical for Use of TLC DeChlor and Conditioner?
A:  
DeChlor and Conditioner is recommended for use in outdoor ponds and in both freshwater and saltwater aquariums. It is recommended for initial filling of the pond or tank, or whenever water changes or replacements are made. DeChlor and Conditioner is also a great tool for dechlorinating swimming pools.

How Safe is DeChlor and Conditioner?
A:  
DeChlor and Conditioner is completely harmless to all fish, wildlife, and plants when used according to dosage instructions. DeChlor and Conditioner is NOT for human ingestion, and like any household chemical, must be stored out of the reach of children. DeChlor and Conditioner contains no phosphates, nitrates, or silicates that cause algae build up.

What is the Dose Rate for DeChlor and Conditioner?
A:  
The standard dose is 1 ounce of DeChlor & Conditioner per 125 gallons, or 8 ounces per every 1,000 gallons. A double dose may be required in special situations. Dose Rate Details »


Fountains FAQs

Q:   What is Fountain Perfect
A:  
Fountain Perfect is an all-natural blend of beneficial bacteria designed to clarify water, minimize algae, and reduce odors, sludge, and foam in small water features such as fountains, bird baths, and waterfalls. Fountain Perfect is completely non-toxic.

Q:   Is Fountain Perfect safe for my fish and aquatic plants?
A:  
Absolutely. It is completely natural and non-toxic, and will have no adverse effects on fish or aquatic plants.

Q:   How often do I use Fountain Perfect?
A:  
Apply every week during peak seasons. Instructions »

Q:   What is the shelf life of Fountain Perfect?
A:  
At least one year. Please reference the expiration date on the bottle. Shelf Life »

Q:   How do you know Fountain Perfect is working in a water feature that already looks good?
A:  
The water feature would typically show poor water quality and algae build up after 1 to 3 weeks without use of Fountain Perfect. With Fountain Perfect application, the time between required cleanings will increase 3 or 4 fold (70% to 80% reduction in required cleanings).

Q:   When will I see results with Fountain Perfect?
A:  
Foam and odors are eliminated in the few 2 to 3 days of product use. Algae reduction will be obvious when the time between required cleanings becomes longer and longer.

Q:   When should I begin using Fountain Perfect in my water feature?
A:  
Preferably, dose a few weeks before problems usually occur. However, you can always begin dosing once a problem arises and solve that problem.

Q:   In what water temperatures will Fountain Perfect work?
A:  
45 degrees or higher

Q:   Can I use any other chemical along with Fountain Perfect?
A:  
Use of other chemicals such as copper along with Fountain Perfect is not recommended. However, if you areapplying copper or an algaecide, wait 48 hours after applying algaecide before dosing with Fountain Perfect. Note: dye and Fountain Perfect can be used together with no problems.

Q:   What are the ingredients in Fountain Perfect and how do they work?
A:  
Fountain Perfect consists of a super-concentrated mixture of enzymes and beneficial nitrosomonas, nitrobacter, and bacillus bacteria specifically grown to consume excessive nutrients. All Fountain Perfect bacteria are completely safe, non-toxic, and non-pathogenic.

Q:   When is the best time of day to use Fountain Perfect?
A:  
We recommend dosing in the evening, allowing Fountain Perfect to distribute and settle into the water feature without the adverse effects of sunlight. We strongly recommend turning off any UV skimmers or sterilizers for at least 12 hours after applying Fountain Perfect.

Q:   Does Fountain Perfect work on indoor and outdoor fountains?
A:  
Yes, Fountain Perfect works on outdoor and indoor fountains, as well as bird baths and waterfalls.


Septic FAQs

Q:   What is Septic Medic?
A:  
Septic Medic is an all-natural blend of beneficial bacteria designed to stop odors, digest sludge, improve final discharge, and restore your septic system to peak efficiency. Septic Medic is completely non-toxic.

Q:   What are the Benefits of Septic Medic?
A:  
Only Septic Medic provides all of these great benefits in an easy to use, economical, completely safe formulation:
Eliminates Sulfide Odors
Restores Efficiency in Sluggish Tanks
Unclogs Drain Field
Reduces Excess Pumping
Full Benefits »

Q:   What is Septic Medic made of?
A:  
Septic Medic is composed of safe, hungry, waste-digesting bacteria that consume all household wastes, plus Bio-nutrients and activators to aid maximum waste digestion, along with Bio-active catalysts that actually prevent sulfide formation.

Q:   Is Septic Medic Safe for my Septic Tank?
A:  
Absolutely. It is completely natural and non-toxic, and will have no adverse effects whatsoever on your septic tank or the environment.

Q:   How often do I use Septic Medic?
A:  
Use 1 quart of Septic Medic every 60 to 90 days for 2,000 gallon or smaller septic tanks. Dosing Info »

Q:   What is Septic Medic's shelf life?
A:  
Shelf life is at least one year after purchase. See expiration date printed on the bottle. Shelf Life »

Q:   How do you know Septic Medic is working?
A:  
The most obvious result will be reduced or eliminated sulfide odors emanating from your vent or drain field. Odor control will occur within a week of product use. It may take a few weeks to restore free flow in sluggish septic systems, but you will see positive results in the first 1 to 4 weeks of product use.

Q:   What is the Best Way to Apply Septic Medic?
A:  
Dose product directly down commode or toilet, then flush to move Septic Medic through plumbing to septic tank. Product will populate septic tank with beneficial bacteria, eliminate sulfide odors, enhance the tank performance, digest excess sludge, and provide peace of mind. Flush, and then forget about it! Instructions »

TOP PRODUCTS
  • Farm Pond Treatment
    • Farm Pond Treatment
    • $59.95 - $999.95
    • 1 unit
  • StartSmart for Instant Cycling
    • StartSmart for Instant Cycling
    • $9.50 - $219.95
    • Freshwater - 8 oz
  • StartSmart Complete
    • StartSmart Complete
    • $12.75 - $249.95
    • Freshwater - 8 oz
  • Septic Medic
    • Septic Medic
    • $10.95 - $159.95
    • 32 oz

Get Special Offers. Sign Up for the TLC eNewsletter: